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Xencheck connected workshop
Data-driven vehicle acceptance and repair solution
1-minute acceptance & 100% First-Time Fix Rate
Up to 30% increase in sales per work order
Standardised workshop data from all dealers
6 800 000 vehicles have been accepted with Xencheck.
Customers get their vehicles fixed the first time at the predetermined cost
"With Xenchek it only takes a minute to collect the data, identify the problem, and share it with the customer," — Özgür Yücetürk, Assistant General Manager, Marketing, Sales & Service, Ford Otosan
NO MORE WAITING
Xencheck performs a complete vehicle scan in less than one minute. Customers can immediately view their vehicle information and approve upcoming repairs in the workshop.
It is made to work in harsh environments and can be used to monitor radiation.
Xencheck provides various active tests to diagnose complaints that are hard to emulate or examine in the workshop.
NO UNEXPECTED REPAIRS
Comprehensive Xencheck diagnostics ensures all malfunctions are discovered on site. No more calls with bad news.
NO REPEAT REPAIRS
Each repair is automatically followed by the Xencheck quality control process that checks whether the problem is actually fixed. 100% first time fix rate
Dealers increase sales per work order by up to 30%
Xencheck provides dealer workshops with a 1-minute data-driven acceptance process that helps eliminate human errors, make an accurate diagnosis, and build stronger relationships with customers.
TRUST IN THE WORKSHOP
Fast and complete diagnosis, absence of unexpected costs and repeat repairs, and full data transparency strengthen trust in the workshop and build stronger relationships between dealers and customers.
REDUCED LABOUR COSTS
Automatic work ordering and manpower scheduling prevent employees' idle times and vehicle repair delays.
NO ERROR-PRONE WORK
Xencheck reads out information such as VIN and mileage directly from vehicles and transfers it into DMS. No human required.
Technicians don’t call customers with offers.
All upcoming repairs are discussed during acceptance based on Xencheck data that comes directly from customers' vehicles.
OEMs gain access to standardized workshop data from all dealers
"In this way, we developed a model in which we can collect all the information from the vehicle, provide accurate information, and take the proper action," — Hayriye Karadeniz, Chief Digital Officer, Ford Otosan
TRANSPARENT VEHICLE ACCEPTANCE AND REPAIR PROCESSES
OEMs get more influence over and view into the after-sales operations of dealers. It helps to align business goals and ensure consistent performance measurement.
IMPROVED CUSTOMER EXPERIENCE
Repair order data is aggregated and cross-referenced with other customer data to enrich customer relationship management. Workshop data improves lifetime value calculations, predicts repurchases, and supports precision service marketing.
R&D departments gain access to real-time workshop data and powerful analytical tools. It’s a reliable source of insight to develop customer-tailored products and services.
DATA AS A SERVICE
Xencheck provides anonymized, consented, and GDPR-compliant data suitable for data‑as‑a‑service monetization.
How XENCHECK works in the workshop
Xencheck consists of a XenVCU device, Xencore AI platform, and Xencheck mobile app communicating with dealer management system and OEM’s cloud servers.
A service consultant plugs XenVCU’s cable into the vehicle’s DLC port.
The customer and receptionist discuss necessary repairs.
The vehicle gets repaired the first time at the predetermined cost.
Homogenized workshop data is transferred to OEM cloud servers.
1. A consultant plugs XenVCU's cable into the vehicle’s DLC port
No need to manually enter any information — the connection starts automatically, and all vehicle data, including VIN and mileage, is transmitted to the XENCHECK app and DMS.
2. The customer and consultant discuss necessary repairs
3. The vehicle gets repaired the first time
4. All workshop data is homogenized and transferred to OEM cloud servers
Now dealers' acceptance and repair processes are completely transparent for OEMs.
Since 2019 Xencheck has been accelerating the vehicle acceptance process of more than 6 800 000 vehicles.