XenCheck connected workshop

Data-driven vehicle acceptance and repair solution

1-minute acceptance & 100% First-Time Fix Rate

Up to 30% increase in sales per work order

Standardised workshop data from all dealers

Trusted by

6 800 000 vehicles have been accepted with XenCheck

Customers get their vehicles fixed the first time at the predetermined cost

"With Xenchek it only takes a minute to collect the data, identify the problem, and share it with the customer," — Özgür Yücetürk, Assistant General Manager, Marketing, Sales & Service, Ford Otosan

NO MORE WAITING

Xencheck performs a complete vehicle scan in less than one minute. Customers can immediately view their vehicle information and approve upcoming repairs in the workshop.

NO COMPLAINTS
LEFT UNDIAGNOSED

Xencheck provides various active tests to diagnose complaints that are hard to emulate or examine in the workshop.

NO UNEXPECTED REPAIRS
AND COSTS

Comprehensive Xencheck diagnostics ensures all malfunctions are discovered on site. No more calls with bad news.

NO REPEAT REPAIRS

Each repair is automatically followed by the Xencheck quality control process that checks whether the problem is actually fixed. 100% first time fix rate

Dealers increase sales per work order by up to 30%

Xencheck provides dealer workshops with a 1-minute data-driven acceptance process that helps eliminate human errors, make an accurate diagnosis, and build stronger relationships with customers.

TRUST IN THE WORKSHOP

Fast and complete diagnosis, absence of unexpected costs and repeat repairs, and full data transparency strengthen trust in the workshop and build stronger relationships between dealers and customers.

REDUCED LABOUR COSTS

Automatic work ordering and manpower scheduling prevent employees' idle times and vehicle repair delays.

NO ERROR-PRONE WORK

Xencheck reads out information such as VIN and mileage directly from vehicles and transfers it into DMS. No human required.

EASY UPSELLS

Technicians don’t call customers with offers.
All upcoming repairs are discussed during acceptance based on Xencheck data that comes directly from customers' vehicles.

OEMs gain access to standardized workshop data from all dealers

"In this way, we developed a model in which we can collect all the information from the vehicle, provide accurate information, and take the proper action," — Hayriye Karadeniz, Chief Digital Officer, Ford Otosan

TRANSPARENT VEHICLE ACCEPTANCE AND REPAIR PROCESSES

OEMs get more influence over and view into the after-sales operations of dealers. It helps to align business goals and ensure consistent performance measurement.

IMPROVED CUSTOMER EXPERIENCE

Repair order data is aggregated and cross-referenced with other customer data to enrich customer relationship management. Workshop data improves lifetime value calculations, predicts repurchases, and supports precision service marketing.

DATA‑DRIVEN DEVELOPMENT

R&D departments gain access to real-time workshop data and powerful analytical tools. It’s a reliable source of insight to develop customer-tailored products and services.

DATA AS A SERVICE

Xencheck provides anonymized, consented, and GDPR-compliant data suitable for data‑as‑a‑service monetization.

How XENCHECK works in the workshop

Xencheck consists of a XenVCU device, Xencore AI platform, and Xencheck mobile app communicating with dealer management system and OEM’s cloud servers.

1.

A service consultant plugs XenVCU’s cable into the vehicle’s DLC port.

2.

The customer and receptionist discuss necessary repairs.

3.

The vehicle gets repaired the first time at the predetermined cost.

4.

Homogenized workshop data is transferred to OEM cloud servers.

1. A consultant plugs XenVCU's cable into the vehicle’s DLC port

No need to manually enter any information — the connection starts automatically, and all vehicle data, including VIN and mileage, is transmitted to the XENCHECK app and DMS.

2. The customer and consultant discuss necessary repairs

3. The vehicle gets repaired the first time

4. All workshop data is homogenized and transferred to OEM cloud servers

Now dealers' acceptance and repair processes are completely transparent for OEMs.

References

Since 2019 Xencheck has been accelerating the vehicle acceptance process of more than 6 800 000 vehicles.

See XenCheck in Action

Experience a simulated service scenario showcasing:


  • 5-second complete vehicle scan,


  • automated upsells and repair order process,


  • AI-powered analytics of workshop operations.


Find out why more than 6,800,000 vehicles have been accepted and repaired with Xencheck's help in Turkey in the authorized workshops of Ford Motor Company and Stellantis Group.

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